Hayden Fairley
Professional Certificates
Education
State of Washington Education Certificate
Washington State Teaching Certificate, authorizing instruction in Social Studies.
Certified to teach Social Studies, including history, civics, geography, and economics.
Qualified to implement state-aligned curriculum and assessments in secondary education.
Trained in classroom management, instructional strategies, and student engagement.
Google Certified Educator Level 1
Developed proficiency in Google Workspace tools to enhance digital learning.
Learned to organize classrooms, manage student work, and streamline communication.
Gained skills in productivity using Google Calendar, Tasks, and Keep.
Used Google Forms and Sheets to track student progress and analyze learning data.
Google Certified Educator Level 2
Enhanced efficiency through automation and streamlined classroom workflows.
Improved communication with students, parents, and colleagues using Google tools.
Developed interactive and personalized learning experiences with digital resources.
Collected, analyzed, and visualized student data to inform instructional decisions.
MagicSchool Certification (1-4) + Image Generation
Learned AI best practices for accuracy, privacy, and responsible use.
Developed strong prompting skills for educational content and images.
Customized AI tools for teaching and admin tasks.
Used AI to improve productivity and lesson planning.
Salesforce
The Salesforce Sales Operations Professional Certificate
Managed data for tracking leads, deals, and customer relationships in Salesforce.
Created reports to analyze sales performance and forecast revenue.
Built dashboards to visualize key sales metrics and support data-driven decisions.
Utilized Service Cloud tools like case management and knowledge bases for managing customer success.Â
Sales and CRM Overview
Learned how CRM supports sales, marketing, and customer service.
Explored how Salesforce helps sales teams manage leads and opportunities.
Gained experience using Trailhead to navigate Salesforce features.
Developed knowledge of Sales Cloud lead management and pipeline tracking.
Lead Management in Salesforce
Gained an understanding of how sales teams collaborate to manage and qualify leads.
Learned to differentiate between Salesforce objects, fields, and records.
Trained in importing lead data and managing communication within Salesforce.
Developed skills to support sales teams in optimizing lead management processes.
Opportunity Management in Salesforce
Learned how account executives handle sales and operations specialists support them.
Gained insight into progressing opportunities and closing deals in Salesforce.
Developed skills in managing accounts, opportunities, quotes, and contracts.
Trained in optimizing sales processes for efficiency and success.
Reports, Dashboards, and Customer Success in Salesforce
Trained in using Salesforce Service Cloud to manage customer relationships.
Skilled in Salesforce Reports and Dashboards for tracking and forecasting sales.
Experienced in custom report filtering and data visualization for sales teams.
Learned sales operations strategies to improve customer success.
Artificial Intelligence
Google AI Essentials
Learned to apply AI for productivity and efficiency.
Gained skills in generative AI for automation and content creation.
Developed an understanding of ethical AI use and security.
Acquired strategies to stay updated on AI advancements.
Google Prompting Essentials
Refined skills for precise AI prompting.
Applied AI prompting in workplace tasks.
Learned advanced techniques like prompt chaining.
Optimized AI for productivity and creativity.
User-Experience Design
Foundations of User-Experience (UX) DesignÂ
Trained in foundational UX design principles, including user-centered and equity-focused design.
Developed an understanding of UX roles, design thinking, and research methods.
Explored career paths in UX and the impact of design on user experience.
Gained insight into accessibility, design sprints, and bias in UX research.
Start the UX Design Process: Empathize, Define, and Ideate
Trained in the UX design process, including user research, empathy mapping, and journey mapping.
Developed skills in defining user needs through problem statements and competitive audits.
Practiced ideation techniques to generate innovative solutions for user pain points.
Conduct UX Research and Test Early Concepts
Trained in planning and conducting UX research, including usability studies and data analysis.
Developed skills in synthesizing research insights to refine low-fidelity designs.
Gained experience in presenting research findings persuasively to inform design decisions.
Build Wireframes and Low-Fidelity Prototypes
Trained in wireframing and low-fidelity prototyping using Figma and paper-based techniques.
Developed skills in storyboarding, goal setting, and information architecture for mobile app design.
Created interactive prototypes to simulate user interactions and refine UX design concepts.